CUSTOMER UPDATE – 12. 05. 20
Dear Neighbour
We hope this finds you and your family safe and well.
Good news! We are excited to announce that a small team of us are going to run a trial take away service offering items from our menu to get your taste buds going. Our menu will change each week, and if successful, we will look to expand this to include other favourites as time goes on, so please tell your friends!
Take away meals will be available on Friday and Saturday evening for pick up between 5pm and 9pm.
Call us on Thursday between 3pm and 6pm to order your food and book your collection slot.
We look forward to seeing you at a distance and also hope to expand our menu as we go forward.
NHS STAFF claim your free dessert when ordering a main course!!
CUSTOMER UPDATE – 23. 03. 20
Dear valued Guest
Whilst the COVID-19 situation continues to develop at home and round the world, we wanted to take the time to reassure you that the safety and well-being of our guests, team members and wider communities surrounding our restaurant is our number one priority.
Our, restaurant and hotel remain closed and will do so until the Government indicate it is the right time to re-open to the public.
At the moment we cannot say with any degree of certainty as to when this will be.
We appreciate this is a difficult time for everyone, but please rest assured we will do all we can to look after guests and our team alike.
If you have a reservation with us for which a voucher has been purchased or a deposit has been paid, and it has not been possible to visit during closure, we will extend the validity period if required.
Please note our phone lines are closed and we would ask that you email us your details so that we are able to deal with this upon our return:
Deposit for restaurant/event/hotel*: name, reservation date & time
Function hire charge: name and booking date
Gift voucher online/direct: name, voucher code and expiry date
Groupon voucher: name, security code and expiry date
*Direct bookings only. If you have reserved your hotel room via an online travel agency (Booking.com, Expedia, etc) please log in to the appropriate account for further information and to cancel your reservation during the closure period. Please note we are not authorised to cancel such bookings on behalf of guests.
We would like to take this opportunity to thank you for your continued support and loyalty up until now, and we look forward to welcoming you back when the time is right
In the meantime, please continue to follow the advice and keep safe.
With best wishes
The Blue Anchor Team
Please use the link below to contact us.
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